Jacob Rigoli

Senior Director of Customer Success

My 20+ years in K-12 education have been fueled by a passion for crafting efficient, scalable customer experiences that consistently improve positive outcomes for learners, educators, families, and administrators. At technology giants like IBM, educational stalwarts like Pearson Education and Savvas Learning Company, and nimble startups like SchoolMint and Classkick, I’ve created and enhanced customer experiences that dramatically improved company NRR, LTV:CAC, and brand value. AOEU’s dedication to measuring success through positive customer outcomes resonates deeply with my passion for crafting experiences that empower learners, inspire educators, and strengthen families and communities.