Add/Drop Policy
Students who wish to change a course registration after the start of a term may do so within the first seven days of the course by requesting a course add/drop through their online account. Students are permitted to drop a course within the first seven days one time per course.
Students who drop a course before midnight Central time (UTC-5) on the seventh day of the course are eligible for 100% tuition refund. Dropped courses will not be displayed on the student’s transcript.
Course Withdrawal Policy
Students requesting a withdrawal may do so by midnight Central time (UTC-5) at 60% of the completion length of the course and maintain eligibility for a 100% tuition refund. See the academic calendar for specific dates. The course will be documented as a formal withdrawal (W) on the student’s record. Refunds will be processed for the original transaction amount. Discount codes cannot be reused.
Students are not permitted to withdraw from a course after the 60% completion date. After the 60% course completion date, no refunds are available, and the grade of W is not an option.
The only exception to the official withdrawal deadline is for documented cases of medical/health problems precluding the student from completing the term. To request an exception, complete the Special Request Form and attach the related documentation from a medical provider.
Under no circumstances can a withdrawal be processed in the last week of a term.
Degree Program Withdrawal Policy
Degree-seeking students who no longer intend to complete the program can officially withdraw. The student will be refunded according to the Tuition Reimbursement Policy for any current or future course registrations at the time of their withdrawal. Refunds will be processed for the original transaction amount. Degree-seeking students who withdraw from the program within five days of signing the enrollment agreement will receive a refund for the application fee. Additional program fees will not be refunded for withdrawals that occur more than five days after signing the enrollment agreement. Discount codes cannot be reused.
To withdraw from the master’s degree program, students should detail their request via email to the Registrar, at registrar@theartofeducation.edu.
Degree Program Administrative Withdrawal Policy
Students who do not attempt a course for one (1) year are subject to administrative withdrawal. The university will notify students one month before administrative withdrawal.
Students who are administratively withdrawn from the program will be refunded future course tuition according to the Tuition Reimbursement Policy. Students will need to reapply to the program if they wish to continue. All fees, rules, and regulations at the time of reapplication will apply.
Maximum Time to Complete
Students must complete their graduate degree within five years of program enrollment. Once the five-year period from initial enrollment has expired, a student must reapply to the program. All policies and fees apply.
Academic Calendar
Tuition Refund Policy
(This policy complies with Iowa Code Section 714.23)
The deadline for students to drop courses is the seventh day of a course. Dropped courses are not reflected on the student transcript. Any funds paid to AOEU for a dropped course will be refunded 100%.
The withdrawal deadline for all courses is at the 60% completion date for the course (see the chart below). Students who withdraw from a course before the withdrawal deadline are eligible for a 100% refund of the course tuition.
| COURSE LENGTH | COURSE DROP | COURSE WITHDRAWAL | REFUND |
|---|---|---|---|
| 3-WEEK COURSE | Within 7 days of course start date | Within 14 days of course start date | 100% |
| 8-WEEK COURSE | Within 7 days of course start date | Within 34 days of course start date | 100% |
| 12-WEEK COURSE | Within 7 days of course start date | Within 50 days of course start date | 100% |
Additional course fees may not be available for refund after the course drop period ends.
Students are not permitted to withdraw from a course after the 60% course completion date and are not eligible for a tuition refund after completing 60% of the course. After 13 days of a three-week course, after 34 days of an eight-week course, or after 50 days of a 12-week course, no withdrawal requests will be granted (see exception below) and no refunds will be issued.
In the case of a documented medical complication that precludes a student from participating in online coursework and completing the term, an exemption of the 60% completion date policy may be granted.
To request an exemption, complete the Special Request Form and upload official documentation from a licensed medical provider. Under no circumstances can a withdrawal be processed in the last week of a term.
All refunds will be provided to students within 45 days of the student’s course withdrawal.
Refund Policy Examples
If a student withdraws from an 8-week course on the 25th day after the course start date, the following calculation will apply:
Tuition Paid: $1197.00 (Tuition for a 3-credit 500-level course)
Less Tuition Refunded: -$1197.00 (100% refund)
= Student Responsibility: $0
Students enrolled in an 8-week course may not withdraw from the course after the 34th day of the term.
Discounts
AOEU occasionally offers discount codes to defined groups or during special promotions. The discounted amount will not be refunded per AOEU’s Tuition Refund Policy.
California Student Disclosure
Student Tuition Recovery Fund (STRF)
CCR Section 76215(a): The enrollment agreement and schedule of student charges shall include specific required language related to the Student Tuition Recovery Fund (STRF). See CCR §7 The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state-imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition.
You are not eligible for protection from the STRF and you are not required to pay the STRF assessment if you are not a California resident, or are not enrolled in a residency program.
(b) It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school.
Questions regarding the STRF may be directed to: the Bureau for Private Postsecondary Education, 1747 North Market Blvd., Suite 225, Sacramento, CA. 95834. Phone (916)574-8900 or Toll-Free: (888)370-7589.
To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following:
- The institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach-out plan approved by the Bureau or did not complete a chosen teach-out plan approved by the Bureau.
- You were enrolled at an institution or a location of the institution within the 120-day period before the closure of the institution or location of the institution or were enrolled in an educational program within the 120-day period before the program was discontinued.
- You were enrolled at an institution or a location of the institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure.
- The institution has been ordered to pay a refund by the Bureau but has failed to do so.
- The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs.
- You have been awarded restitution, a refund, or other monetary awards by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution.
- You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans.
To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF.
A student whose loan is revived by a loan holder or debt collector after a period of non-collection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law.
However, no claim can be paid to any student without a social security number or a taxpayer identification number.
Note: Authority cited: Sections 94803, 94877, and 94923, Education Code. Reference: Section 94923, 94924, and 94925, Education Code.
Military Refund Policy
In cases in which a student is a member of the National Guard or reserve forces of the United States, and is ordered to National Guard duty or federal active duty, the student or eligible military spouse/ dependant may choose to have The Art of Education University withdraw all or a portion of the student’s registration and provide a full refund of the tuition and program fees.
A student is allowed to finish a course and receive documentation of the course grade and transcript without the receipt of school payment. The Art of Education University works directly with the school for purchase order collection processes.
Students who use a purchase order to pay for a course may withdraw or transfer before the course end date without restrictions. If a refund is requested by the student, the refund will be issued directly to the school that made the original payment for the course.
Additional policy information may be found in the current edition of the Graduate Catalog.
If you have specific questions or concerns not addressed here, contact help@theartofeducation.edu for clarification.