Transfer, Withdrawal, and Tuition Reimbursement

Internal Transfer Policy

Students may transfer to a future AOEU course at any time before midnight Central time (UTC-5) on the course end date. Transfer requests made after midnight Central time (UTC-5) on the seventh day of the course will be documented as a formal withdrawal (W) on the student record. Transfer requests after the course end date will not be accepted. The course end date is detailed on each course landing page and the course enrollment form. Transfers to any course currently available for purchase on the AOEU website will be approved. Students can transfer to a future course by following the official transfer process detailed below. A maximum of two transfers is allowed for each individual course. Any requests beyond two transfers will result in tuition reimbursement per the Tuition Reimbursement Policy, the Course Repeat Policy, and the Academic Probation Policy.

Transfer Process: To submit an official transfer request, click on the word “Transfer” (blue text directly above the course price) on the Course Records page on The Art of Education University website. Students need to be logged into their student account to process all requests.

Withdrawal Policy: Individual Course

Students are eligible for 100% tuition reimbursement at any time before midnight Central time (UTC-5) on the last day of the course. Withdrawal requests made after midnight Central time (UTC-5) on the seventh day of the course will be documented as a formal withdrawal (W) on the student record. Students can receive reimbursement by following the official withdrawal process outlined below.

Official Withdrawal Process: To submit an official withdrawal request, please click on “Withdrawal” (blue text directly above the course price) on the Course Records page on The Art of Education University website. Students need to be logged into their student account to process all requests.

Course withdrawals are available until midnight Central Time (UTC -5) on the last day of the course. Withdrawal requests after the course end date will not be accepted. The course end date is detailed on each course landing page and the course enrollment form.

Unofficial Withdrawal Process: Students who are inactive for 50% or more of the course consecutively are considered an unofficial withdrawal (UW) and issued a refund according to the Tuition Reimbursement Policy. Evidence of academic attendance includes assignment submissions, quiz or exam submissions, discussion board posts, and/or academic inquiries to the instructor.

Degree Program: Satisfactory Academic Progress

If a student fails to enroll in a course for one year’s time, they will be sent a letter requesting communication regarding their intentions of completing the degree. The student will have the option to continue with the program by enrolling in a course or officially withdrawing from the program. If the student fails to respond to the written correspondence, the student will be unofficially withdrawn from the degree program at their five-year degree program expiration and will need to reapply to continue with a degree-seeking candidacy. All fees, rules, and regulations will apply.

Withdrawal Policy: Degree Program

Students who are accepted into the degree program and no longer intend to continue with the completion of the degree program can officially withdraw from the program. The student will be refunded, according to the Tuition Reimbursement Policy below, for any courses the student is currently enrolled in or has pre-paid for at the time of withdrawal from the program.

Official Withdrawal Process: To submit an official program withdrawal request, contact your academic advisor directly.

Course withdrawals are available until midnight Central Time (UTC -5) on the last day of the course. Withdrawal requests made after midnight Central Time (UTC -5) on the seventh day of the course will be documented as a formal withdrawal (W) on the student record. Withdrawal requests after the course end date will not be accepted. The course end date is detailed on each course landing page and the course enrollment form. Additional program fees will not be refunded.

Degree Program Duration: Students who have not successfully completed the degree program at the conclusion of five years will automatically be withdrawn (UW) from the program. Students will need to reapply for the program. All fees, rules, and regulations will apply. Additional program fees will not be refunded.

Tuition Reimbursement Policy: Individual Course

Students who submit an official withdrawal request and those who are unofficially withdrawn from a course are eligible for a refund according to the following schedule (below). Refunds will be processed for the original transaction amount. Discount codes cannot be reused. Additional program fees will not be refunded.

Tuition Reimbursement Policy: Degree Program

Students who submit an official program withdrawal request are eligible for a refund for any courses the student is currently enrolled in or has pre-paid for at the time of withdrawal from the program, according to the following schedule (below). Refunds will be processed for the original transaction amount. Discount codes cannot be reused. Additional program fees will not be refunded.

Discounts

AOEU occasionally offers discount codes to defined groups or during special promotions. The discounted amount will not be refunded as part of AOEU’s Tuition Reimbursement Policy.

2-Credit Course 

Sample Reimbursement Calculation: A graduate student who withdraws from a 2-Credit course on the tenth day of class will be issued a refund of $698.00.

3-Credit Course (500-Level)

Sample Reimbursement Calculation: A graduate student who withdraws from a 3-Credit (500-level) course on the seventeenth day of class will be issued a refund of $1047.00.

3-Credit Course (600-Level)

Sample Reimbursement Calculation: A graduate student who withdraws from a 3-Credit (600-level) course on the eleventh day of class will be issued a refund of $1197.00.

6-Credit Course (600-Level)

Sample Reimbursement Calculation: A graduate student who withdraws from a 6-Credit (600-level) course on the tenth day of class will be issued a refund of $2394.00.

Termination Policy

The Art of Education University reserves the right to terminate enrollment at any time for infractions detailed in the Academic Probation and Dismissal Policy. Terminated students will be refunded per the Tuition Reimbursement Policy detailed above.

Military Refund Policy

In cases in which a student is a member of the National Guard or reserve forces of the United States, and is ordered to National Guard duty or federal active duty, the student qualifies for the following additional options. This policy also applies to those who are the spouse or dependent child of a military member who is deployed.

Option 1: The student may choose to have The Art of Education University withdraw all or a portion of the student’s registration and provide a full refund of tuition and program fees.
Option 2: The student may choose to have The Art of Education University make arrangements for incomplete courses to be kept and completed at a later date, in which case, tuition, and fees would remain intact.
Option 3: The student may choose to process grades as earned and/or work ahead to complete coursework before deployment, in which case, tuition and fees would remain intact, and grades would be processed within seven days of the course end date.

School Purchase Orders and Collections

Full payment is required from individual students before they can enroll in a course via credit card online. School purchase orders will be accepted at the time of enrollment as a form of payment. A student is allowed to finish a course and receive documentation of the course grade and transcript without the receipt of school payment. The Art of Education University works directly with the school for purchase order collection processes.

California Student Disclosure

Student Tuition Recovery Fund (STRF)

The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state-imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition.

You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program.

It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833, (916) 431-6959 or (888) 370-7589.

To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following:

1. The institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach-out plan approved by the Bureau or did not complete a chosen teach-out plan approved by the Bureau.
2. You were enrolled at an institution or a location of the institution within the 120 day period before the closure of the institution or location of the institution, or were enrolled in an educational program within the 120 day period before the program was discontinued.
3. You were enrolled at an institution or a location of the institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure.
4. The institution has been ordered to pay a refund by the Bureau but has failed to do so.
5. The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs.
6. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution.
7. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans.

To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF.

A student whose loan is revived by a loan holder or debt collector after a period of noncollection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law.

However, no claim can be paid to any student without a social security number or a taxpayer identification number.

Note: Authority cited: Sections 94803, 94877 and 94923, Education Code. Reference: Section 94923, 94924 and 94925, Education Code.

If you have specific questions or concerns not addressed here,  contact help@theartofeducation.edu for clarification.