Transfer, Withdrawal, and Tuition Reimbursement

Internal Transfer Policy

Students may transfer to a future AOEU course at any time before midnight Central Time (UTC -5) on the course end date. Transfer requests made after midnight Central Time (UTC -5) on the seventh day of the course will be documented as a formal withdrawal (W) on the student record. Transfer requests after the course end date will not be accepted. Transfers to any course currently available for purchase on the AOEU website will be approved. Students can transfer to a future course by following the official transfer process detailed below. A maximum of two transfers is allowed for each individual course purchase. Any requests beyond two transfers will result in tuition reimbursement, per the Tuition Reimbursement Policy.

Transfer Process: To submit an official transfer request, please click on the word “Transfer” (blue text directly above the course price) on the Course Records page on The Art of Education University website. Students need to be logged into their student account to process all requests.

Course transfers are available until midnight Central Time (UTC -5) on the last day of the course. Transfer requests after the course end date will not be accepted. The course end date is detailed on each course landing page and the course enrollment form.

Please note: The directions above detail the preferred method to request transfers, withdrawals, and tuition reimbursement; however, AOEU will accept such requests in any communication format including email: [email protected] and phone: 515.236.5094.

Withdrawal Policy: Individual Course

Students are eligible for 100% tuition reimbursement at any time before midnight Central Time (UTC -5) on the last day of the course. Withdrawal requests made after midnight Central Time (UTC -5) on the seventh day of the course will be documented as a formal withdrawal (W) on the student record. Students can receive reimbursement by following the official withdrawal process, outlined below.

Official Withdrawal Process: To submit an official withdrawal request, please click on “Unenroll” (blue text directly above the course price) on the Course Records page on The Art of Education University website. Students need to be logged into their student account to process all requests.

Course withdrawals are available until midnight Central Time (UTC -5) on the last day of the course. Withdrawal requests after the course end date will not be accepted. The course end date is detailed on each course landing page and the course enrollment form.

Please note: The directions above detail the preferred method to request transfers, withdrawals, and tuition reimbursement; however, AOEU will accept such requests in any communication format including email: [email protected] and phone: 515.236.5094.

Unofficial Withdrawal Process: Students who are inactive for 50% or more of the course consecutively are considered an unofficial withdrawal (UW) and issued a refund according to the Tuition Reimbursement Policy. Evidence of academic attendance includes assignment submissions, quiz or exam submissions, discussion board posts, and/or academic inquiries to the instructor.

Withdrawal Policy: Degree Program

Students who are accepted into the degree program and no longer intend to continue with the completion of the degree program can officially withdraw from the program. The student will be refunded, according to the Tuition Reimbursement Policy below, for any courses the student is currently enrolled in or has pre-paid for at the time of withdrawal from the program.

Official Withdrawal Process: To submit an official program withdrawal request, please contact your academic advisor directly.

Course withdrawals are available until midnight Central Time (UTC -5) on the last day of the courseWithdrawal requests made after midnight Central Time (UTC -5) on the seventh day of the course will be documented as a formal withdrawal (W) on the student record. Withdrawal requests after the course end date will not be accepted. The course end date is detailed on each course landing page and the course enrollment form. Additional program fees will not be refunded.

Please note: The directions above detail the preferred method to request transfers, withdrawals, and tuition reimbursement; however, AOEU will accept such requests in any communication format including email: [email protected] and phone: 515.236.5094.

Unofficial Withdrawal Process: Degree-seeking students accepted into the master’s degree program who do not enroll in a course for one year’s time will be sent a letter requesting communication regarding their intentions of completing the degree. The student will have the option to continue with the program by enrolling in a course or officially withdrawing from the program. If the student fails to respond to the written correspondence, the student will be unofficially withdrawn (UW) from the degree program at their five-year degree program duration and will need to reapply to continue with a degree-seeking candidacy. All fees, rules, and regulations will apply. Additional program fees will not be refunded.

Degree Program Duration: Students who have not successfully completed the degree program at the conclusion of five years will automatically be withdrawn (UW) from the program. Students will need to reapply for the program. All fees, rules, and regulations will apply. Additional program fees will not be refunded.

Tuition Reimbursement Policy: Individual Course

Students who submit an official withdrawal request and those who are unofficially withdrawn from a course are eligible for a refund according to the following schedule (below). Refunds will be processed for the original transaction amount. Discount codes cannot be reused. Additional program fees will not be refunded.

Tuition Reimbursement Policy: Degree Program

Students who submit an official program withdrawal request are eligible for a refund for any courses the student is currently enrolled in or has pre-paid for at the time of withdrawal from the program, according to the following schedule (below). Refunds will be processed for the original transaction amount. Discount codes cannot be reused. Additional program fees will not be refunded.

2-Credit Course 

Date of WithdrawalPercentage of Tuition Returned to the StudentRefund Amount
On or before the course end date100%$698

Sample Reimbursement Calculation: A graduate student who withdraws from a 2-Credit course on the tenth day of class will be issued a refund of $698.00.

3-Credit Course (500-Level)

Date of WithdrawalPercentage of Tuition Returned to the Student Refund Amount
On or before the course end date100%$1047

Sample Reimbursement Calculation: A graduate student who withdraws from a 3-Credit (500-level) course on the seventeenth day of class will be issued a refund of $1047.00.

3-Credit Course (600-Level)

Date of WithdrawalPercentage of Tuition Returned to the Student Refund Amount
On or before the course end date100%$1197

Sample Reimbursement Calculation: A graduate student who withdraws from a 3-Credit (600-level) course on the eleventh day of class will be issued a refund of $1197.00.

6-Credit Course (600-Level)

Date of WithdrawalPercentage of Tuition Returned to the Student Minus the Application FeeRefund Amount
By the course end date100%$2394

Sample Reimbursement Calculation: A graduate student who withdraws from a 6-Credit (600-level) course on the tenth day of class will be issued a refund of $2394.00.

California Student Disclosure

The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Review the Student Tuition Recovery Fund (STRF) for full details.

Course Extension Policy

All work must be completed by the course end date, regardless of extensions given within the course for individual assignments. If special circumstances arise regarding the end date of a course, students must reach out to their instructor. In very special circumstances, an extension may be given beyond the end date of a course.

Final grades will be processed within seven days of the extension date.

Termination Policy

The Art of Education University reserves the right to terminate enrollment at any time for infractions detailed in the Academic Probation and Dismissal Policy. Terminated students will be refunded per the Tuition Reimbursement Policy detailed above.

Military Refund Policy

Instances in which a student is a member of the National Guard or reserve forces of the United States, and is ordered to National Guard duty or federal active duty, the student qualifies for the following additional options. This policy also applies to those who are the spouse or dependent child of a military member who is deployed.

Option 1: The student may choose to have The Art of Education University withdraw all or a portion of the student’s registration and provide a full refund of tuition and program fees.
Option 2: The student may choose to have The Art of Education University make arrangements for incomplete courses to be kept and completed at a later date, in which case, tuition, and fees would remain intact.
Option 3: The student may choose to process grades as earned and/or work ahead to complete coursework before deployment, in which case, tuition and fees would remain intact, and grades would be processed within seven days of the course end date.

Discounts

AOEU occasionally offers discount codes to defined groups or during special promotions. Discounts do not exceed $50 and may not be combined for one course. The maximum total discounts allowed in one year is $100. The discounted amount will not be refunded as part of AOEU’s Tuition Reimbursement Policy.

School Purchase Orders and Collections

Full payment is required from individual students before they can enroll in a course via credit card online. School purchase orders will be accepted at the time of enrollment as a form of payment. A student is allowed to finish a course and receive documentation of the course grade and transcript without the receipt of school payment. The Art of Education University works directly with the school for purchase order collection processes.

Acceptance of Transfer Credit Disclosure

The Art of Education University cannot guarantee credits will be accepted as transfer credit at another institution. Students are advised to check with the degree-granting school, state, and district to verify the credits will be accepted for licensure renewal, salary advancement, or use in another degree program.

Acceptance of Program Disclosure

It is the responsibility of the student to check with their state department of education to verify this program leads to a pay raise or change in certification status. No internship is included in this program. The degree is not designed to lead to licensure or teaching credential.

The Art of Education University cannot guarantee employment or promotion as a result of participating in this master’s degree program.


If you have specific questions or concerns not addressed here, please contact [email protected] for clarification.