Internal Transfer Policy
Students may transfer to a future AOEU course at any time before midnight Central Time (UTC -5) on the course end date. Transfer requests made after midnight Central Time (UTC -5) on the seventh day of the course will be documented as a formal withdrawal (W) on the student record. Transfer requests after the course end date will not be accepted. Transfers to any course currently available for purchase on the AOEU website will be approved. Students can transfer to a future course by following the official transfer process detailed below. A maximum of two transfers is allowed for each individual course purchase. Any requests beyond two transfers will result in tuition reimbursement, per the Tuition Reimbursement Policy.
Transfer Process: To submit an official transfer request, click on the word “Transfer” (blue text directly above the course price) on the Course Records page on The Art of Education University website. Students need to be logged into their student account to process all requests.
Course transfers are available until midnight Central Time (UTC -5) on the last day of the course. Transfer requests after the course end date will not be accepted. The course end date is detailed on each course landing page and the course enrollment form.
Note: The directions above detail the preferred method to request transfers, withdrawals, and tuition reimbursement; however, AOEU will accept such requests in any communication format including email: registrar@theartofeducation.edu and phone: 515.236.5094.
Withdrawal Policy: Individual Course
Students are eligible for 100% tuition reimbursement at any time before midnight Central Time (UTC -5) on the last day of the course. Withdrawal requests made after midnight Central Time (UTC -5) on the seventh day of the course will be documented as a formal withdrawal (W) on the student record. Students can receive reimbursement by following the official withdrawal process, outlined below.
Official Withdrawal Process: To submit an official withdrawal request, please click on “Withdrawal” (blue text directly above the course price) on the Course Records page on The Art of Education University website. Students need to be logged into their student account to process all requests.
Course withdrawals are available until midnight Central Time (UTC -5) on the last day of the course. Withdrawal requests after the course end date will not be accepted. The course end date is detailed on each course landing page and the course enrollment form.
Note: The directions above detail the preferred method to request transfers, withdrawals, and tuition reimbursement; however, AOEU will accept such requests in any communication format including email: registrar@theartofeducation.edu and phone: 515.236.5094.
Unofficial Withdrawal Process: Students who are inactive for 50% or more of the course consecutively are considered an unofficial withdrawal (UW) and issued a refund according to the Tuition Reimbursement Policy. Evidence of academic attendance includes assignment submissions, quiz or exam submissions, discussion board posts, and/or academic inquiries to the instructor.
Withdrawal Policy: Degree Program
Students who are accepted into the degree program and no longer intend to continue with the completion of the degree program can officially withdraw from the program. The student will be refunded, according to the Tuition Reimbursement Policy below, for any courses the student is currently enrolled in or has pre-paid for at the time of withdrawal from the program.
Official Withdrawal Process: To submit an official program withdrawal request, contact your academic advisor directly.
Course withdrawals are available until midnight Central Time (UTC -5) on the last day of the course. Withdrawal requests made after midnight Central Time (UTC -5) on the seventh day of the course will be documented as a formal withdrawal (W) on the student record. Withdrawal requests after the course end date will not be accepted. The course end date is detailed on each course landing page and the course enrollment form. Additional program fees will not be refunded.
Note: The directions above detail the preferred method to request transfers, withdrawals, and tuition reimbursement; however, AOEU will accept such requests in any communication format including email: registrar@theartofeducation.edu and phone: 515.236.5094.
Degree Program Duration: Students who have not successfully completed the degree program at the conclusion of five years will automatically be withdrawn (UW) from the program. Students will need to reapply for the program. All fees, rules, and regulations will apply. Additional program fees will not be refunded.
Tuition Reimbursement Policy: Individual Course
Students who submit an official withdrawal request and those who are unofficially withdrawn from a course are eligible for a refund according to the following schedule (below). Refunds will be processed for the original transaction amount. Discount codes cannot be reused. Additional program fees will not be refunded.
Tuition Reimbursement Policy: Degree Program
Students who submit an official program withdrawal request are eligible for a refund for any courses the student is currently enrolled in or has pre-paid for at the time of withdrawal from the program, according to the following schedule (below). Refunds will be processed for the original transaction amount. Discount codes cannot be reused. Additional program fees will not be refunded.
2-Credit Course
| Date of Withdrawal | Percentage of Tuition Returned to the Student | Refund Amount |
|---|---|---|
| On or before the course end date | 100% | $698 |
Sample Reimbursement Calculation: A graduate student who withdraws from a 2-Credit course on the tenth day of class will be issued a refund of $698.00.
3-Credit Course (500-Level)
| Date of Withdrawal | Percentage of Tuition Returned to the Student | Refund Amount |
|---|---|---|
| On or before the course end date | 100% | $1047 |
Sample Reimbursement Calculation: A graduate student who withdraws from a 3-Credit (500-level) course on the seventeenth day of class will be issued a refund of $1047.00.
3-Credit Course (600-Level)
| Date of Withdrawal | Percentage of Tuition Returned to the Student | Refund Amount |
|---|---|---|
| On or before the course end date | 100% | $1197 |
Sample Reimbursement Calculation: A graduate student who withdraws from a 3-Credit (600-level) course on the eleventh day of class will be issued a refund of $1197.00.
6-Credit Course (600-Level)
| Date of Withdrawal | Percentage of Tuition Returned to the Student Minus the Application Fee | Refund Amount |
|---|---|---|
| By the course end date | 100% | $2394 |
Sample Reimbursement Calculation: A graduate student who withdraws from a 6-Credit (600-level) course on the tenth day of class will be issued a refund of $2394.00.
California Student Disclosure
The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Review the Student Tuition Recovery Fund (STRF) for full details.
Termination Policy
The Art of Education University reserves the right to terminate enrollment at any time for infractions detailed in the Academic Probation and Dismissal Policy. Terminated students will be refunded per the Tuition Reimbursement Policy detailed above.
Military Refund Policy
Instances in which a student is a member of the National Guard or reserve forces of the United States, and is ordered to National Guard duty or federal active duty, the student qualifies for the following additional options. This policy also applies to those who are the spouse or dependent child of a military member who is deployed.
Option 1: The student may choose to have The Art of Education University withdraw all or a portion of the student’s registration and provide a full refund of tuition and program fees.
Option 2: The student may choose to have The Art of Education University make arrangements for incomplete courses to be kept and completed at a later date, in which case, tuition, and fees would remain intact.
Option 3: The student may choose to process grades as earned and/or work ahead to complete coursework before deployment, in which case, tuition and fees would remain intact, and grades would be processed within seven days of the course end date.
Discounts
AOEU occasionally offers discount codes to defined groups or during special promotions. The maximum total discounts allowed in one year is $100. The discounted amount will not be refunded as part of AOEU’s Tuition Reimbursement Policy.
School Purchase Orders and Collections
Full payment is required from individual students before they can enroll in a course via credit card online. School purchase orders will be accepted at the time of enrollment as a form of payment. A student is allowed to finish a course and receive documentation of the course grade and transcript without the receipt of school payment. The Art of Education University works directly with the school for purchase order collection processes.
If you have specific questions or concerns not addressed here, contact help@theartofeducation.edu for clarification.